Product comment
Share your experience
Send a comment about product use, packaging, texture, application, or your overall experience.
Send a product commentProduct support
Comments, quality concerns, and unexpected reactions.
Acorn & Ash wants to hear about your experience. Choose the path that best matches what you need to report.
If this may be a medical emergency, call 911 or your local emergency service. Acorn & Ash cannot provide medical advice. Stop using the product and contact a qualified healthcare professional about an unexpected reaction.
Quality complaint
Report a product problem
Tell us about damaged packaging, leakage, an unusual odor or appearance, foreign material, or another quality concern. Include the product name and lot or batch code when available.
Report a quality concernProduct safety
Report an unexpected reaction
In your first message, include the product name, lot or batch code, when it was used, a brief description of what happened, and whether medical care was sought.
Report a safety concernProtect your privacy
These links open your email application; this website does not store your report. Do not include Social Security numbers, payment information, unrelated medical records, or photographs of a reaction in your first message. We will reply if additional information is needed.
Reporting to FDA
You may also report a cosmetic product complaint or unexpected reaction directly to the U.S. Food and Drug Administration.